Classic Gears & Sprockets'
ability to deliver quality products in an extremely timely fashion is essentially a corporate-wide commitment. From the initial contact by the customer to the delivery of the parts, it is necessary for every employee to understand how they play a role in meeting and exceeding customer expectations. The following procedures are designed to keep us accountable to our commitment to quality and service.
Quality In Action!
All parts are visually inspected before shipping. In certain cases, some customers require us
to do a precision final inspection. These results are also recorded and filed with the job.
Some customers require us to send a copy of an inspection report. It is the responsibility
of our shipping department to make sure that all appropriate paperwork accompany the shipment
and to follow customer specific instructions concerning billing, shipping and couriers.
Our goal is simple: to offer you the finest quality, on-time deliveries,
and prices that are almost impossible to beat.